For Questions, Call (775) 782-1500
For Questions, Call (775) 782-1500

Inpatient Satisfaction Survey

Please rate the following by choosing the number that best describes your experience.

Admissions and Accommodations
Excellent
Very
Good
Fair
Poor
Was your admission to the hospital easy?
Was your room pleasant and comfortable?
Were your visitors’ accommodations comfortable?
Were your room and bathroom kept clean?
 

Care Given by Nurses and CNA's
Excellent
Very
Good
Fair
Poor
Did you find nursing staff to be courteous and respectful?
Did you feel the nursing staff was professional and well trained?
Did you receive adequate information about your diagnosis, plan of care, and expected outcome?
Did you feel the nursing staff responded in a timely fashion when you pushed the call button?
Do you feel the nursing staff did everything they could to keep your pain well controlled?
How well did the nurses explain what medications were ordered, what they were for, and what the side effects were?
 

Physicians
Excellent
Very
Good
Fair
Poor
Did the Doctor(s) treat you with courtesy and respect?
Did you feel the Doctor(s) listened to you carefully?
Did the Doctor(s) explain things in a way you could understand?
 

Tests and Treatments
Excellent
Very
Good
Fair
Poor
If you had tests or treatments, how was the wait time?
Did the department performing the test/treatment explain what would happen during the test/treatment?
Did the department performing the test/treatment treat you with respect and courtesy?
 

Meal Service
Excellent
Very
Good
Fair
Poor
Was our meal service program efficient and easy for you to use?
How would you rate the quality of the food?
Were the dietary staff members courteous and professional?
 

Discharge
Excellent
Very
Good
Fair
Poor
Did a Doctor, Nurse, or Case Manager talk to you about whether you would have the help you need when you left the hospital?
Did hospital staff explain your discharge instructions and give them to you in writing?
Did hospital staff explain to you what symptoms or health problems to look out for when you left the hospital?
Did you experience any signs of infection after discharge such as: redness or swelling at IV site, fever, urinary tract infection, etc.?
 

Overall
Excellent
Very
Good
Fair
Poor
How would you rate your overall experience at CVMC?
What is the likelihood that you will recommend this hospital to other members of your community?
 

Comments
Please add any comments about your visit, or suggestions on how we can improve your healthcare experience: